Corrections Policy
1. General Principles
The Public recognises the audience’s right to receive accurate and reliable information. Should errors be identified, the editorial team undertakes to correct them promptly, transparently and responsibly.
The policy on corrections and retractions is based on the requirements of the Law of Ukraine ‘On Media’, the Law of Ukraine ‘On Information’ and other applicable regulatory and legal acts.
2. Types of errors
The editorial team distinguishes between the following types of errors:
- Factual errors
Inaccurate dates, figures, names, geographical names, quotations, references to documents or sources. - Contextual errors
Incomplete or distorted presentation of information that may mislead the reader. - Editorial errors
Spelling, stylistic and technical errors that do not affect the content of the material.
3. Procedure for reporting errors
Errors may be reported by:
- readers,
- public authorities or legal entities,
- the authors or editors themselves.
Reports of errors are accepted via the editorial team’s official communication channels.
4. Consideration of enquiries
The editorial team:
- checks every substantiated enquiry,
- analyses primary sources and materials,
- decides on the need for correction or retraction.
Complaints are considered within the timeframes stipulated by Ukrainian law.
5. Correction of errors
If an error is confirmed, the editorial team:
- correct the material without delay,
- retain the original structure of the material,
- add a correction note specifying the nature of the changes and the date.
Editorial and technical errors that do not affect the content may be corrected without a separate note.
6. Correction of inaccurate information
If the material contains inaccurate information that may harm a person’s honour, dignity or business reputation, the editorial team shall:
- publish a retraction in the manner prescribed by Ukrainian law,
- publish the retraction in a format and scope commensurate with the original material,
- comply with the time limits established by law.
The retraction shall be clearly distinguished from editorial comments.
7. Right of reply
Persons affected by the material have the right of reply in accordance with Ukrainian law.
- The reply shall be published within a reasonable time.
- The content of the reply shall not be edited, except in cases provided for by law.
- The reply must not contain unlawful content.
8. Archive and transparency
- Corrected materials remain in the website’s archive.
- The editorial team does not remove materials solely for the purpose of concealing errors.
- In the event of significant violations, the material may be removed from publication with a corresponding note.
9. Refusal to correct
The editorial team may refuse to correct or retract an article if:
- the information is accurate,
- the request does not contain facts or evidence,
- the request contravenes Ukrainian law.
The applicant shall be notified of the refusal, stating the reasons.
10. Special conditions
In the event of a state of war or a state of emergency, the editorial team may act in accordance with additional restrictions established by Ukrainian law, without breaching the fundamental principles of accuracy and responsibility.