A solicitor explained why the payment deferrals under the ‘Reserve+’ scheme are being cancelled and how to reinstate them

According to her, the rules governing the application for, verification of and cancellation of deferrals are set out in Cabinet of Ministers Resolution No. 560. The ‘Reserve+’ app does not assign status itself, but displays information from the ‘Oberig’ register of conscripts, those liable for military service and reservists.

Reasons for revoking a deferral

An automatically granted deferral is revoked if, during the exchange of information between ‘Oberig’ and other state registers, the system fails to find confirmation of a lawful basis.

This applies, in particular, to situations where:

the specified period of validity of the grounds has expired;

the person has lost the relevant status;

their family circumstances have changed;

their studies have been completed or the form of study has changed;

the period of the certificate of temporary unfitness has expired;

the person has been dismissed from the post which entitled them to a deferral;

the information required to confirm the entitlement is missing from or out of date in the official registers.

“For example, the system may not extend the deferral following a divorce from a person with a disability if that marriage was the basis for granting the deferral in the first place. At the same time, the absence of confirmation in the register does not always mean that the person has actually lost their entitlement: the reason may be incomplete or out-of-date data,” the expert emphasised. 

Deferrals that were not granted automatically are also checked against state registers. Grounds for such a check may include a new application, an extension of mobilisation, a request from a state body, or an official notification that the person has lost their right to a deferral.

If the TCC commission establishes that there is no longer a legal basis, it must revoke the deferral within seven days. This information is entered into ‘Obereg’, after which the changes are reflected in ‘Reserve+’. Notifications may also be sent by post, email or via the online portal.

Is the deferral cancelled following a change of TCC?

Transfer to military registration with another Military Registration and Enlistment Office is not listed among the independent grounds for cancelling a deferment. Therefore, if a person has moved but the circumstances entitling them to a deferment have not changed, they should not lose it simply because of a change in their place of registration.

A similar rule applies to deferrals: an employee’s move to another city does not in itself terminate the deferral. However, it may be revoked for other reasons provided for by law, in particular following dismissal, the closure of the employer’s business or the expiry of the specified period.

After moving, a person liable for military service must comply with the rules of military registration. A change of address must be reported within seven days. The rules also require the person to report to the relevant Territorial Military Registration and Enlistment Centre to be registered at their new place of residence.

For breaching the military registration rules during a special period, a citizen may face a fine of between 17,000 and 25,500 hryvnias. The same obligation applies to women liable for military service, including medical and pharmaceutical workers.

What to do if your deferral has disappeared from ‘Reserve+’

Firstly, you should update your electronic military registration document in the app. ‘Reserve+’ displays data from ‘Obereg’, so the information on the screen may not change until the user re-uploads the document from the register.

If the deferral does not appear after updating, you should check whether the grounds for granting it remain valid and whether the necessary details are present in the state registers. For example, a problem may arise due to a lack of data regarding disability, children, marriage, education or family ties.

Where the grounds remain valid but are not confirmed by the register, the Ministry of Defence advises first updating the information in the relevant state register. If this is not possible, or if the deferral falls into a category requiring paper documents, the application should be submitted via the Centre for Administrative Services (CAS).

Who can reapply for a deferral via ‘Reserve+’

You can currently submit a request via the app for 11 categories. The online service is available to:

people with disabilities;

those temporarily unfit for military service;

parents of a child with a disability under the age of 18;

parents of an adult child with a Group I or II disability;

people whose spouse has a Group I or II disability;

people whose father or mother has a Group I or II disability;

wives and husbands of military personnel who have a child;

parents of three or more children born within a valid marriage;

parents who are bringing up a child under the age of 18 on their own;

undergraduate and postgraduate students;

staff at higher education and vocational training institutions.

The system verifies the information against government registers. If sufficient data is available, the deferral is processed without the involvement of the Tax and Customs Service staff. If the automated check does not confirm the grounds for deferral, the applicant will need to update their information or contact the Administrative Services Centre.

How to submit documents via a CSC

From 1 November 2025, the Military Registration and Enlistment Offices will no longer accept deferral applications directly. Applications can be submitted in person at your nearest Administrative Service Centre.

The administrator accepts the application, checks that the documents are complete, scans them and forwards them to the TCC where the person is registered for military service. The ASC itself does not decide whether to grant a deferral: the decision rests with the commission of the relevant TCC.

The application must correctly state the legal grounds in accordance with Article 23 of the Law ‘On Mobilisation Preparation and Mobilisation’ and include the documents specified in Resolution No. 560. An incomplete set of documents or a discrepancy between the stated grounds and the actual circumstances may result in the application being refused.

Once the documents have been accepted, the ASC administrator must provide a receipt for the submitted package. This must be kept as proof of submission.

How long does it take to process an application?

The TCC Commission must consider the application and supporting documents within seven calendar days of their receipt.

If enquiries to other state bodies are required for verification, the deadline may be extended, but not beyond 15 calendar days. Even if no response to the enquiry has been received, the Commission must make a decision based on the documents provided no later than the fifteenth day.

Following a positive decision, information regarding the deferral is entered into ‘Obereg’ within one day. It should appear in the electronic military registration document in ‘Reserve+’.

Can a person be mobilised whilst their application is being considered?

Once an application has been duly submitted, a person liable for military service is not subject to conscription until the commission has reached a decision. This rule is expressly provided for in Cabinet of Ministers Resolution No. 560.

The applicant should have confirmation that their application is under consideration. When applying via the Administrative Services Centre (ASC), this confirmation is the receipt for the submitted documents. When applying online, you should save the notification or the status of your request in ‘Reserve+’.

If the commission refuses to grant a deferral, it must state the reasons for its decision. A refusal may be appealed in court.