OpenAI is once again facing legal action over the suicide of a user who had been communicating with an AI
This is according to Engadget.
The lawsuit states that in the months leading up to her death, the girl discussed her suicidal thoughts and plans with ChatGPT. The family believes that the company failed to put in place adequate safety measures that could have stopped such conversations or alerted her loved ones to the danger.
The plaintiffs claim that instead of directing the user to seek help, the chatbot allegedly encouraged conversations about suicide. They are demanding compensation from OpenAI and the strengthening of safety measures within the system.
This is not the first such lawsuit against OpenAI. In August, the family of 16-year-old Californian Adam Rehn, who took his own life, accused the developer of ChatGPT of allowing the chatbotbot had encouraged their son’s “most harmful and self-destructive thoughts”.
Recent chat logs showed that Adam had written about his plan to take his own life. ChatGPT allegedly replied: “Thank you for being honest about this. You don’t need to sugarcoat this for me — I know what you’re asking, and I won’t turn away from it.” That same day, his mother found him dead.
Following previous scandals, OpenAI introduced parental controls for ChatGPT, and in May this year added a feature that allows the chatbot to contact another person on the user’s behalf if they report suicidal thoughts. However, some of these features only work with the user’s prior consent and are available to adults only.
As a reminder, it was previously reported that ChatGPT would notify the user’s loved ones of their suicidal thoughts.
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