The 112 MVS app, costing 3 million hryvnia, has received complaints from users.

Katerina Melnychenko
Katerina Melnychenko Deputy Editor-in-Chief
The 112 MVS app, costing 3 million hryvnia, has received complaints from users.
photo Informant
The mobile application "112", created at the request of the Ministry of Internal Affairs of Ukraine for almost 3 million hryvnias, has received numerous complaints and low ratings from users.

This was reported by Informator.

The 112 app was launched in December to connect citizens with emergency services — police, rescue workers, medics, and gas services. The service allows users to call the single number 112 via the internet.

The cost of creating the mobile app was 2 million 949 thousand 900 hryvnias. It was developed by the IT company Stfalcon, which is also involved in the technical development of the 112 emergency call system.

According to Google Play, the app has been installed by over 100,000 users. In the app store, the average rating is 2.7 out of 5 on Android and 3.5 out of 5 in the App Store. Users have left hundreds of reviews, many of which contain comments about the service's performance.

The main complaints include difficulties with authorisation via BankID, unstable performance, and limited functionality. Currently, the app only allows users to call 112 via the internet, after which the operator forwards the information to the appropriate emergency services.

In addition, the app only works when connected to the internet, which limits its use when there is no network access. For more information about the service and user reviews, see the Informator article.

Share tittle
Economy
"Ukrnafta" is to build a new gas-fired combined heat and power plant with the support of the EBRD
Economy

"Ukrnafta" is to build a new gas-fired combined heat and power plant with the support of the EBRD

"Ukrnafta", in partnership with the European Bank for Reconstruction and Development, is preparing to build a modern combined-cycle gas-fired combined heat and power plant with a capacity of around 250 MW.

21.07.2026
The IMF has approved a $690 million tranche for Ukraine: the conditions
Economy

The IMF has approved a $690 million tranche for Ukraine: the conditions

The Executive Board of the International Monetary Fund has completed the first review of the four-year Extended Fund Facility programme for Ukraine. The decision paves the way for the immediate release of approximately $690 million.

21.07.2026
The cost of living in Ukraine: Getmantsev reveals the actual figure
Economy

The cost of living in Ukraine: Getmantsev reveals the actual figure

The real cost of living in Ukraine should be at least 11,000–12,000 hryvnias per month. However, there are currently no plans to raise it to this level in the near future due to the constraints on the state budget.

20.07.2026
Electricity tariffs from 1 August: how much will a kWh cost?
Economy

Electricity tariffs from 1 August: how much will a kWh cost?

From 1 August 2026, the electricity tariff for households will remain unchanged. Household consumers will continue to pay 4.32 hryvnias per kilowatt-hour, regardless of their monthly consumption.

20.07.2026
The National Bank has increased its foreign currency sales to over a billion dollars
Economy

The National Bank has increased its foreign currency sales to over a billion dollars

Between 13 and 17 July, the National Bank sold 1.074 billion dollars on the interbank foreign exchange market. This is 203.09 million dollars, or almost a quarter, more than the previous week.

20.07.2026
Society
Anna Neplyakh spoke about her romance with businessman Gudkov and the lavish gifts they gave each other
Society

Anna Neplyakh spoke about her romance with businessman Gudkov and the lavish gifts they gave each other

Anna Neplyakh, winner of the ‘Miss Ukraine Universe 2021’ beauty pageant, is no longer keeping her private life under wraps. The model spoke about her relationship with Kyiv-based businessman Oleksandr Gudkov and revealed the surprises they treat each other to.

21.07.2026
Ricky Martin, who had wanted to visit Ukraine, surprised everyone with a cynical act at a concert in Kazakhstan
Society

Ricky Martin, who had wanted to visit Ukraine, surprised everyone with a cynical act at a concert in Kazakhstan

Puerto Rican singer Ricky Martin, who had previously expressed his support for Ukraine and had hoped to come here for a concert, unexpectedly addressed the audience in Russian during a performance in Kazakhstan. The Russians in their propaganda media are delighted with the artist’s gesture.

21.07.2026
Anna Trincher has named the popular artist she has been dreaming of marrying ever since her school days
Society

Anna Trincher has named the popular artist she has been dreaming of marrying ever since her school days

Singer Anna Trincher unexpectedly revealed that ever since her school days she had dreamt of marrying Vladimir Dantes, and it seems this crush has not faded to this day.

21.07.2026
An investigation is underway in Poland into the beating of two children for speaking Ukrainian
Society

An investigation is underway in Poland into the beating of two children for speaking Ukrainian

In the Polish city of Legnica, an unidentified woman attacked two 13-year-old girls from Ukraine on the evening of 18 July: the police are already investigating the incident.

21.07.2026
The national cashback for May and June will be paid out in August
Society

The national cashback for May and June will be paid out in August

Participants in the ‘National Cashback’ scheme will receive two payments in August — for purchases made in May and June. The money will be credited to their cards in separate instalments.

21.07.2026
Events
An unusual toilet seat competition was held in Russia
Society

An unusual toilet seat competition was held in Russia

In Stavropol, Russia, a sanitaryware manufacturer ran a promotional campaign that caused quite a stir on social media. Visitors to one of the shopping centres were invited to drink a soft drink from the new toilet bowls, and then take part in another unusual challenge

19.07.2026
Russia has lost 75 per cent of the capacity of the Kerch ferry crossing
War

Russia has lost 75 per cent of the capacity of the Kerch ferry crossing

Robert Brovdi (call sign ‘Madyar’), Commander of the Ukrainian Armed Forces’ Unmanned Systems Forces, stated that as a result of Operation ‘MoLoChKa’, which took place over a two-week period in July, Russia lost approximately 75 per cent of the Kerch ferry crossing’s capacity

19.07.2026
In Greece, a driver rammed his car into the entrance to a military base
Society

In Greece, a driver rammed his car into the entrance to a military base

In the town of Argos-Orestiko in northern Greece, a 52-year-old man was arrested after he drove his car into the main entrance to a military base. According to preliminary reports, the driver was under the influence of alcohol at the time of the incident.

19.07.2026
The President of Hungary has signed a law providing for his resignation
Politics

The President of Hungary has signed a law providing for his resignation

The President of Hungary, Tamás Szujók, has signed a constitutional amendment providing for the early termination of his term of office. The document marked the final stage of a political process that had lasted several months following an initiative by Prime Minister Péter Magyar’s government

19.07.2026
The editor-in-chief of *Fakty* has reported that his daughter was attacked in the centre of Kyiv
Society

The editor-in-chief of *Fakty* has reported that his daughter was attacked in the centre of Kyiv

Oleksandr Shvets, editor-in-chief of the publication *Fakty*, has stated that his eldest daughter was assaulted at a public transport stop in the centre of Kyiv. According to him, the incident took place a few days ago on Lesya Ukrainka Boulevard

19.07.2026